edume
edume
edume
“With Sales Impact Academy courses there is immediate value−no fluff. Every session from minute one to minute 60 is just pure useful content!”
Priya Bhandari, VP of Client Services at EduMe
the company
EduMe is a mobile-based training platform for the deskless workforce, used by modern companies in more than 60 countries worldwide. By providing their workforce with seamless access to relevant knowledge, companies like Uber, GoPuff, Deliveroo, Gorillas and Vodafone are enabling their people to achieve Workforce Success. EduMe is headquartered in London, UK with an office in Palo Alto, USA. Visit edume.com to learn more.
EduMe is a mobile-based training platform for the deskless workforce, used by modern companies in more than 60 countries worldwide. By providing their workforce with seamless access to relevant knowledge, companies like Uber, GoPuff, Deliveroo, Gorillas and Vodafone are enabling their people to achieve Workforce Success. EduMe is headquartered in London, UK with an office in Palo Alto, USA. Visit edume.com to learn more.
size of cs team: 6 & scaling
Fundraising round:
series A
the challenge
The VP of Client Services at EduMe joined Sales Impact Academy as a single user after seeking out comprehensive commercial education that is tailored to the tech space and enables flexibility of learning.
“Like a lot of people in tech startups, I started out wearing lots of different hats. In the early days, I did a bit of Sales and moved into Customer Success later on in my career. I felt that I was lacking a formal framework of thinking about Customer Success and there is no clear gold standard of learning available to the profession.”
The VP of Client Services at EduMe joined Sales Impact Academy as a single user after seeking out comprehensive commercial education that is tailored to the tech space and enables flexibility of learning.
“Like a lot of people in tech startups, I started out wearing lots of different hats. In the early days, I did a bit of Sales and moved into Customer Success later on in my career. I felt that I was lacking a formal framework of thinking about Customer Success and there is no clear gold standard of learning available to the profession.”
the impact
“With Sales Impact Academy courses there is immediate value−no fluff. Every session from minute one to minute 60 is just pure useful content!”
priya bhandari
VP of Client Services at EduMe
The VP of Client Services at EduMe took the Customer Success Fundamentals course as an individual and they later invested in a subscription for both the Customer Success (CS) & Sales teams. As a learning company, they recognize the value of providing up-skilling opportunities to their people. The CS and Sales teams at EduMe now use the Sales Impact Academy platform to create a shared language and seamless sales handovers. After every class the Sales and CS teams share their main takeaways from the week and make an action plan to implement learnings.
The VP of Client Services at EduMe took the Customer Success Fundamentals course as an individual and EduMe later invested in a subscription for both the Customer Success (CS) & Sales teams. As a learning company, they recognize the value of providing up-skilling opportunities to their people. The CS and Sales teams at EduMe now use the Sale Impact Academy platform to create a shared language and seamless sales handovers. After every class the Sales and CS teams share their main takeaways from the week and make an action plan to implement learnings.
“Rather than just one person taking the course by themselves, get your team to implement the teaching and track improvements. That’s when the real value is unlocked. We’ve been able to build out scalable best practices across the team.”
“Rather than just one person taking the course by themselves, get your team to implement the teaching and track improvements. That’s when the real value is unlocked. We’ve been able to build out scalable best practices across the team.”
priya bhandari
VP of Client Services at EduMe