Terms and Conditions
1.1 Clients may purchase access to scheduled training courses (Courses) run by SIA on an annual subscription basis. Courses are delivered by online video conferencing in a number of sessions (Sessions) and may include optional “in-person” sessions. Participation in a Session in real-time gives the opportunity to ask questions and receive answers. Online Sessions are recorded and available to view online for a limited period after they are delivered.
1.2 Any number of participants from a Client may participate in Courses, but must all be employees, officers or workers of the Client. If a participant misses a Session for any reason, they may not participate in that Session on another scheduled Course, but may catch up by watching the recorded Session.
1.3 Coursework is set during Courses to assist participants in reflecting upon and developing what they have learned, but is not submitted to, reviewed or marked by SIA.
1.4 All Courses are for Clients’ internal business use only and may not be shared with or resold to anyone else. Usernames and passwords may only be shared with permitted participants in the Course.
1.5 It is the Client’s responsibility to ensure it has appropriate hardware, browser and internet connection for all participants to participate fully in online Sessions. Technical requirements and advice on accessibility issues are available on request to SIA.
2. Fees & Payment
2.1 All published fees are exclusive of VAT, which is payable in addition.
2.2 Where a discounted fee is charged (e.g. for start ups or alumni), the Client warrants that it meets the eligibility criteria for that discount published by SIA.
2.3 Fees are payable to SIA’s bank account without any set-off within 30 days of invoice or before the first Session of the Impact Level purchased (whichever is earlier).
2.4 SIA may charge interest on late payments in accordance with the Late Payment of Commercial Debts (Interest) Act 1998. If the fee for the Impact Level or subscription has not been paid in full, the Client will not be able to access the Session.
3. Intellectual Property
3.1 All published fees are exclusive of VAT, which is payable in addition.
3.2 Where a discounted fee is charged (e.g. for start ups or alumni), the Client warrants that it meets the eligibility criteria for that discount published by SIA.
3.3 Fees are payable to SIA’s bank account without any set-off within 30 days of invoice or before the first Session of the Impact Level purchased (whichever is earlier).
4.1 SIA will keep confidential any information regarding Client’s business which it may learn and which may reasonably be considered to be confidential. Information disclosed by Clients in Courses attended by other businesses will not be confidential.
4.2 Courses may include the proprietary methodology of SIA which is confidential to it. Subject to 3.1 above, Clients may not disclose Course content to competitors of SIA.
5. Data Protection
6. Slack Community
6.1 Members of SIA’s Slack community are expected to follow its acceptable use policy, of no inappropriate, offensive, abusive, discriminatory or illegal comments, harassment, spam or excessive self-promotion. SIA may terminate a member’s access to the community for serious breach of this policy or repeated breach after a warning.