Paul Piazza

About Paul Piazza

Paul Piazza
Paul Piazza
Vice President of Customer Success at Socio

Paul Piazza has more than two decades of Customer Success experience, with expertise in scaling Public and Private domestic and international Customer Success teams. What sets me aside from other Customer Success Professionals is the combination of a people-first leadership style, understanding of Customer Success processes, and thought leadership that produces results. 

Paul believes in building a successful Customer Success Organization. You must deliver an ROI to your internal and external customers. This ROI methodology works to make both customers and organizations successful, and the result is a Customer Success organization that excels with company growth.

His skills include mentoring CS personnel, scaling Customer Success organizations, thought leadership and understanding and knowledge of customer success finance models. 

Paul Piazza's Course list

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Customer Success
Paul Piazza
This course will provide CSMs with the tools to expand their knowledge and skills in mitigating the challenges faced in navigating difficult conversations.
  • 2 weeks
  • 4 Classes