About Laura Kightlinger
Laura Kightlinger has nearly a decade of experience in high growth SaaS businesses. Currently, she leads the Customer Success team for EMEA at Seismic Software, responsible for driving value with and retaining all customers in the region. She is also part of the EMEA leadership team which has already grown Seismic’s presence in Europe by 500%+ in revenue and from 10 to more than 80 employees in less than 2 years. Prior to Seismic, Laura spent 3 years at Qubit, where she started the Customer Success team, growing it from inception to 15 team members globally while implementing all of the systems and processes required for account management and renewal. Before joining the CS movement, Laura earned her MBA from INSEAD after holding roles in Business Operations and Finance at DocuSign, Google, and General Mills.