Laura Kightlinger

About Laura Kightlinger

Laura Kightlinger
Laura Kightlinger
RVP, Customer Success EMEA at Seismic

Laura Kightlinger has nearly a decade of experience in high-growth SaaS businesses. Currently, she leads the Customer Success team for EMEA at Seismic Software, responsible for driving value with and retaining all customers in the region. She is also part of the EMEA leadership team which has already grown Seismic’s presence in Europe by more than 10x in revenue and from 10 to more than 120 employees in 3 years. Prior to Seismic, Laura spent 3 years at Qubit, where she started the Customer Success team, growing it from inception to 15 team members globally while implementing all of the systems and processes required for account management and renewal. Before joining the CS movement, Laura earned her MBA from INSEAD after holding roles in Business Operations and Finance at DocuSign, Google, and General Mills.

 

 

Laura Kightlinger's Course list

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Customer Success
Laura Kightlinger
By the end of this course, you should have a deeper understanding of the typical targets and incentives for CS teams, and be running some of the best reviews in the industry!
  • 3 weeks
  • 6 Classes