Jacqueline Abernathy

About Jacqueline Abernathy

Jacqueline Abernathy
Jacqueline Abernathy
Senior Director of Customer Success, EMEA at Outreach

Jacq is a seasoned Customer Success leader with experience building teams across the US and EMEA.

In her career, Jacq has been approached by her executive team twice to relocate and play a strategic role in US and global expansion efforts for both VaynerMedia and Wunderkind, respectively.

Currently at Outreach, Jacq joined the EMEA leadership team and is responsible for delivering value to their customers in this region. This includes quadrupling the CS team in her first 8 months and launching several global CS initiatives.

Jacqueline Abernathy's Course list

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Customer Success
Jacqueline Abernathy
By the end of this course, you should have a deeper understanding of the typical targets and incentives for CS teams, and be running some of the best reviews in the industry!
  • 3 weeks
  • 6 Classes