Alex Tran

About Alex Tran

Alex Tran
Alex Tran
Customer Success Manager at Udemy

Alex is currently a Customer Success Manager (CSM) at Udemy where he manages a book of business of $2M – $2.5M of SMB and Mid-Market customers. Prior to Udemy, he was a CSM at “the” Customer Success company, Gainsight, where he was one of the early CS members of a new business line and helped build Gainsight’s first Tech Touch segment.

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Customer Success
Alex Tran
This course is ideal for CSMs with a minimum of six months of experience who manage medium or high-touch accounts, as well as CS leaders.
  • 2 weeks
  • 4 Classes